How It Works
Everything you need to get the most out of TrustRefer.
Quick Guide
Add Referral
Open any category and tap + Add Referral to submit your link. It goes live once approved.
Provider Terms
Tap ⓘ on any referral to read the provider's terms and offer details before you click through.
Getting Started
Create an account
Register with your email or Google. Choose Free, Standard, or Pro depending on how you plan to use TrustRefer.
Browse referrals
All visitors can browse categories and click through to providers — no account required to use a referral.
Use a referral
Click any provider name to open the referral offer. The referrer earns a reward when you complete a qualifying action (sign-up, purchase, etc.).
Add your own referrals
Open any category, tap + Add Referral, fill in the details and submit. Your referral goes live after a quick review.
Membership Tiers
Free
£0 / month
- ✓ Browse all referrals
- ✓ Use any referral
- ✓ Add up to 15 referrals
- ✗ No voting
Standard
Popular£1.99 / month
- ✓ Everything in Free
- ✓ Add up to 50 referrals
- ✓ Upvote & downvote
- ✓ Priority rotation (3×)
- ✓ Dashboard & analytics
Pro
£4.99 / month
- ✓ Everything in Standard
- ✓ Unlimited referrals
- ✓ Higher rotation weight (7×)
Manage or cancel your subscription any time from Account Overview.
Submitting a Referral
Open a category
Expand any category accordion on the home page. The + Add Referral button appears at the top of the list.
Fill in the details
Enter the provider name, your referral URL, and an optional note explaining the offer (e.g. 'Get £50 credit when you switch').
Submit for review
Our team reviews every submission — typically within 24–48 hours. You'll see it appear once approved.
Track performance
View click counts and votes on your referrals from the My Dashboard page (available to paid members).
Voting & Reporting
Upvote
Mark a referral as genuine and working. Helps surface the best referrals to the top of each category.
Downvote & Report
Flags a referral as broken, expired, or misleading. A report is automatically filed for admin review alongside your downvote.
Voting is available on Standard and Pro plans. Abuse of the voting system may result in account suspension.
The ⓘ Icon
What does the ⓘ icon show?
Tap ⓘ on any referral to read the provider's terms for that offer — including eligibility criteria, reward conditions, and any expiry dates. Always review the terms before clicking through so you know exactly what you need to do to qualify for the reward.
Trust & Safety
Moderated submissions
Every referral is reviewed before going live. We check that the URL is genuine, the provider exists, and the offer is accurately described.
Community quality control
Votes from paid members bubble the best referrals to the top and flag broken ones for removal. The platform gets better the more you engage.
Referral expiry
Referrals automatically deactivate after their validity period ends, keeping the directory fresh and reducing stale referrals.
Financial disclaimer
Referrals in the Money category relate to financial products. TrustRefer is not a financial adviser. Always read the provider's terms before proceeding. Your capital may be at risk.
Frequently Asked Questions
How long does referral approval take?
Most submissions are reviewed within 24–48 hours on working days. You'll see your referral appear in the relevant category once approved.
Can I edit a referral after submitting?
Referrals can't be edited directly once submitted. If you need to update a URL or offer details, email us at support@trustrefer.co.uk with your change and we'll update it for you.
My referral reward hasn't arrived — what do I do?
First check the provider's stated timeframe (often 30–90 days). Then contact their support team directly — tap ⓘ on the referral to review their terms, which usually include instructions for chasing a missing reward.
What happens when my referral expires?
Your referral is deactivated and removed from public listings. You can re-submit it and, once approved, it starts a fresh validity period.
Can I use a referral for myself?
Referral programmes are run by the individual providers — check their terms. Many require the referred person to be a new customer.
How do I cancel my subscription?
Click your name in the top-right corner, go to Dashboard, then select Billing from the left sidebar. Click Cancel plan, then confirm. You keep full access until the end of your current billing period — no partial refunds are given.
Is my payment information stored by TrustRefer?
No. Payments are handled entirely by Stripe. TrustRefer only stores your subscription status and tier, never card details.
Can I apply a promo code?
Yes — promo codes can be entered at the checkout screen when upgrading, or from the Billing section of your Account page if you're already signed in.
Get in Touch
Support
Have a question not covered here? Email us at support@trustrefer.co.uk and we'll get back to you within one business day.